Secure, compliant, and scalable BPO & KPO solutions that streamline operations, reduce risk, and accelerate business outcomes..
End-to-end BPO and KPO services with rigorous governance, industry compliance, and round-the-clock delivery—designed for mission-critical operations.
CogLyn Technologies offers fully managed outsourcing solutions across Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and IT outsourcing, enabling enterprises to modernize operations, enhance customer experience and accelerate digital transformation.
24/7 voice, email, chat and social support with multilingual capabilities, SLA‑driven response times, quality monitoring and CX analytics for global brands.
Market and financial research, competitive intelligence, risk analytics and business intelligence dashboards that power faster, data‑driven decision making.
Remote infrastructure management, network and server administration, cloud migration, monitoring, cybersecurity hardening and IT helpdesk outsourcing for always‑on operations.
Full‑stack web and mobile development, API engineering, QA automation and application maintenance using modern stacks and agile, DevOps‑driven delivery.
Process automation, RPA, AI‑powered document processing, predictive analytics and workflow optimization that unlock measurable ROI and scalability.
Enterprise SEO, content marketing and performance campaigns that increase qualified leads for BPO, KPO and IT services across global search engines.
Medical coding, billing, patient support, clinical data management, healthcare analytics and regulatory reporting with stringent data‑privacy controls.
Catalog and order management, returns processing, customer support, marketplace operations and logistics optimization for high‑volume digital commerce.
L1–L3 technical support, IT service desk, cloud operations, product onboarding and knowledge management for global software and technology enterprises.
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Reduced operational costs by 35% while improving process accuracy and turnaround time for a leading financial institution through automated workflows and centralized processing.
Implemented predictive analytics for patient data, enabling better resource planning, hospital management and outcome‑based reporting for a multi‑site healthcare provider.
Delivered 24/7 multilingual support and intelligent ticketing for an international e‑commerce company, improving first‑contact resolution and customer satisfaction by over 50%.